Home Service customer Jobs
There is a sudden and vast growth faced by the United States over some time, as well as many other countries, due to which businesses have come to the need of workers with excellent customer service skills.
Many of these businesses tend to outsource such customer service jobs to much larger companies instead of offering it themselves. The large companies specialize in being able to find the right people for such jobs. Due to the extent of growth and increase in technological advancements, work from home has become pretty standard.
Home service customer jobs tend to be quite beneficial for not only the businesses that provide but also put the employees at ease.
These following customer service jobs are widely spread within the USA and are increasing daily.
1. HOME CALL CENTER AGENT
Home call centre jobs are known to be pretty standard around the world, due to the apparent increase in technology. Such jobs can be done through many companies who look for employees so cater to the job specifications, which generally include living in specific locations or countries. Even though this job has its ease, an agent who does this work from home needs to meet a variety of qualifications which includes:
· Fluency in English
· Having easy access to a phone line and the internet
· Proper communication
· Good convincing power
Such jobs can be either full time or part-time, as this depends on the time zone.
2. ONLINE CHAT AGENT
Such chat agent jobs tend to be quite useful for those who want to work at home, but still prefer doing a job that doesn’t exactly require a lot of time on the phone. Such customer service jobs need you to do tech support as well as answer most of the billing questions, process any returns, sell products through email, text or chat, etc.
These chat jobs can be full time or part-time too, and many companies tend to offer much more flexible scheduling, which may include nights, days as well as weekends. Another right way to go with it can be through combining this with a call centre job, which the firms themselves tend to offer too, as it helps advertise the call centre work.
3. VIRTUAL ASSISTANT
A virtual assistant is someone who works to assist with many types of tasks, but remotely. He is required to work for research, scheduling, booking travels, emailing, managing emails, and more. Moreover, the virtual assistants who work for large companies may also be paired up with a single client or even multiple clients.
This job position may also fall under the category of freelancing, i.e., running your own business. Running your own virtual assistant business required a few hours to be set up. You can work through a company, and in this case, you’d be required to be available at specific times of the day and night without being able to set your own time.
4. TRAVEL AGENT
The travel agent is another customer service job which you can work for from home rather than in offices. It is quite evident that individual travellers can use discount travel websites more often to arrange for such travel plans. Still, travel agents have become a requirement and trustworthy source to help book more corporate travels, assist in frequent travels that take place, and help make arrangements of long trips with groups too.
Many travel agents work from home and are still associated with excellent companies, e.g., authorized Disney vacation planners, or even through the American Express agents. Often these jobs tend to require few requirements like experience, certification, and flexible work schedules.
5. TECHNICAL SUPPORT
To work for technical support, you need to have proper communication skills that most call centres may require, and also need to be skilful and aware of the specific technicalities and computer skills. Many companies are known to train employees themselves so that they are skilled enough to provide support for particular products. These jobs can be done through phone, emails, and online chats too. These can be part-time or even full-time jobs based on the flexible schedules you or the post has to offer.
This job requires mostly part-time workers and has its geographic restrictions, as it prefers employees mainly from Arizona, Delaware, Tennessee, Georgia, Kansas, Minnesota, North Carolina, Texas, Virginia, West Virginia, or Wisconsin. Such a retailer is supposed to hire customer service reps as home-based agents further and is paid according to the hours.
Moreover, remote call centre managers are also employed as many of the call centres tend to offer temporary and seasonal jobs, which are located in many different states.